How headcount365 enabled Miter’s TA leaders to be more strategic

headcount365 was implemented to unify Miter’s data and process away from Google sheets

Before implementing Headcount365, headcount planning at Miter was an exhausting, deeply manual ordeal. The team relied heavily on a centralized forecasting Google Sheet that linked out to vast amounts of broader business data, causing formulas and numbers to constantly shift during active scenario planning.

Key challenges included:

• Fragmented Data and Restricted Access: The core forecasting spreadsheet was accessible to only a tiny audience. Because the recruiting team and active hiring managers lacked visibility, Megan’s team was bogged down by an endless cycle of repetitive questions regarding available headcount and quarterly allotments.

• Painful Manual Preparation Scrambles: Prior to quarterly alignment exercises, Megan had to spend a minimum of one full business day manually pulling data. She had to extract disparate reports from Ashby, audit past team capacities, calculate rollovers, and count active team members line by line using static organizational charts.

• Noisy and Disjointed Prioritization: There was no centralized system to denote or lock in hire priorities. As a result, the entire prioritization process was managed haphazardly over frantic, disjointed Slack messages, creating operational guesswork and alignment challenges.

Megan realized there was a need for a solution with a stable, highly visible architecture where internal recruiting and core people systems spoke directly to one another, giving stakeholders real time visibility and replacing administrative friction with clean, actionable data.

headcount365 integrates with Ashby & Miter’s own HRIS to deliver a single source of headcount truth

Miter deployed Headcount365 in 4 weeks to serve as the unified, company wide command center for workforce planning and headcount tracking. By natively connecting Headcount365 with their ATS (Ashby) and their own internal Miter HRIS, Miter successfully automated their data so that cross system information flows flawlessly. They launched the platform to establish a fixed, unalterable single source of truth, giving executives, department leads, hiring managers, and finance teams instant dashboard visibility into active reqs, pending backfills, and organizational priority structures.

The impact of implementing headcount365 at MIter

Transitioning to Headcount365 successfully automated Miter's administrative workflows, allowing the recruiting team to eliminate manual data manipulation and be more strategic and analytical with the business and leaders..

• Reclaiming Critical Business Time: Megan completely eliminated her exhausting data gathering routines, saving at least an eight hour business day per quarter previously wasted on manual spreadsheet building and report cross checking.

• Seamless Cross Functional Visibility & Auditing: The platform eliminated messy communication silos. When comparing quarterly metrics, the Head of Finance easily pinpointed and corrected a legacy tracking error on her own sheets within seconds, seamlessly reconciling data on day two of the quarter.

• Strategic Capacity and Performance Mapping: Headcount365 clearly highlighted when the team was tracking past its capacity limits (identifying they were 12 heads over capacity). Furthermore, Megan was able to automatically manipulate time to start expectations using historical Ashby data and track recruiter performance accurately via automated P0 priority dashboard summaries.

Miter’s customer experience with headcount365

Post implementation, the team at Miter feels incredibly relieved, aligned, and strategic. The operational "noise" and guesswork that historically distracted recruiters and hiring managers have completely evaporated. Megan maintains absolute ownership over when a req goes live and who inherits it, without the constant distraction of triaging basic support questions. The enthusiasm extends directly to finance, with Miter's Head of Finance actively celebrating the change, explicitly stating, "Thank God for Headcount365, it’s made our work so much easier."

headcount365’s roadmap for Miter

Because Miter is relatively new to launching Headcount365, they recognize that there is an array of powerful features they haven't even fully uncovered yet. Moving forward, they plan to deeply expand their usage across the entire upcoming fiscal year. Their goals include scaling their holistic fiscal year forecasting, running highly complex, multi quarter capacity stress tests, and empowering their Head of People to utilize the platform's advanced comparative reporting to measure real time incremental and backfill data cleanly against the original annual plan.